Unshakably Unique

Let's Make Something...!*

Processing Time

The time needed to have an order ready for shipping varies. For details, please see individual items.


Shipping Methods

We package all items with the utmost care and ship with USPS from San Fernando, CA. 

All  orders come with a tracking number included. 

Estimated shipping times

North America: 3-8 business days

Internantional: 7-21 business days

*These are estimates and cannot be guaranteed. Actual delivery time will depend on shipping method. We are not responsible for packages delays that ,although rarely, do happen

PLEASE NOTE THAT WE CAN NEVER GUARANTEE DELIVERY BY A CERTAIN DATE.

DOMESTIC

To pass on savings we ship all pacakge weighting under 1 lb. with First class USPS. This is the most economical option but does not include insurance. 

All orders weighting 1 lb + ship with USPS priority mail and include insurance of up to $100 dollars only.

PLEASE ALSO NOTE THAT WE CAN NEVER GUARANTEE DELIVERY BY A CERTAIN DATE.

International

We happily ship worldwide with First class international USPS service. This is the most economical option but does not include insurance. 

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These fees are hard to predict and are paid by the buyer.

We are not responsible for delays due to customs.

RETURNS, EXCHANGES & Cancellations

We want you to love your items as much as we enjoyed making them and we will work with you to ensure that you do. 

PERSONALIZED ITEMS

Because of the nature of these items, unless they arrive damaged or defective, returns or exchanges of ann kind cannot be accepted. 

However, in the unlikely event that you are unhappy with your item we ask you to please give us a chance to address the situation and make the necessary changes within reason until you are satisfied with your order. 

Shipping and return shipping costs will be the responsibility of the customer.

ALL OTHER ITEMS
For our non personalized items, we would gladly accept returns/exchanges

Just contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery
Request a cancellation within: 2 days of purchase

Shipping and return shipping costs will be the responsibility of the customer.


CANCELLATIONS
If you choose to cancel your purchase, please contact us within 48 hours of your payment for a refund. 

In order to make sure your order arrives promptly, we start working on your order as soon as possible. Which is why, we are nor able to cancel or make changes to your order once we have started working on it. We kindly ask that you check all the information provided. No refunds will be issued once an item has been created. 

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.